BRYTHMOOR KNOLL LLC (hereinafter referred to as “we” or “this website”) values the security of your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, or use this website, and when you purchase our car seat cushions and related products.
- Information We Collect
When you browse the website, place an order, or contact us, we may collect the following information based on service requirements:
Name
Shipping address
Email address
Phone number
Order and purchase information
Delivery-related information
Inquiries, feedback, or other information you voluntarily submit to us
Device, browser, and access information used for website operation
We collect relevant information only to the extent necessary to provide products, fulfill orders, handle customer service, and maintain the normal operation of the website.
- How We Use Information
We may use the collected information to:
Process and fulfill your orders
Arrange product delivery
Send notifications regarding orders and delivery
Respond to your inquiries and after-sales requests
Handle returns, refunds, and other order-related services
Improve website functionality, products, and the shopping experience
Prevent fraud, abuse, and other unauthorized activities
Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the original collection purpose, unless permitted by law or otherwise agreed to by you.
- Payment Information
Website orders may be paid for via third-party payment service providers. These providers process payment information in accordance with their own privacy policies and security standards.
We do not store full bank card numbers or card security codes (CVV) on our own servers. We also do not ask you to send full bank card information to us via email or other insecure methods.
- Information Sharing
To fulfill orders and provide related services, we may share certain information with the following service providers to the extent necessary:
Payment processing service providers
Logistics and delivery service providers
Website hosting and technical service providers
Customer service and order processing service providers
We provide only the information necessary to complete the relevant services and require these service providers to handle your information in accordance with applicable privacy and security requirements.
We do not sell your personal information.
- Cookies and Similar Technologies
This website may use cookies and similar technologies to help the website function properly, remember your settings, analyze website usage, and improve the user experience. You can manage or restrict cookies through your browser settings. However, disabling certain cookies may prevent some website features from functioning correctly.
- Information Security
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, use, modification, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee that personal information will be immune to unauthorized access in all circumstances.
- Information Retention
We retain relevant information for the period necessary to provide services, fulfill orders, handle after-sales matters, and comply with legal obligations.
When personal information is no longer required for business or legal purposes, we will delete, anonymize, or otherwise appropriately process it in accordance with applicable requirements.
- Your Privacy Rights
Depending on the laws applicable in your region, you may have rights to access, correct, delete, or restrict our processing of your personal information.
If you wish to inquire about, access, or request action regarding your personal information, please contact us using the contact details provided on the website. We may need to verify your identity before processing such requests.
- Third-Party Websites
This website may contain links to third-party websites or services. These third-party websites have their own independent privacy policies and data processing practices.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the applicable privacy policies before visiting third-party websites.
- Children’s Privacy
The products and services offered on this website are primarily intended for general consumers. We do not knowingly collect personal information from children who have not reached the age required by applicable laws.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us using the contact details provided on the website.
- Privacy Policy Updates
We may update this Privacy Policy to reflect changes in our business, legal requirements, or website functionality.